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face to face assessment date.
- Rees
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10 years 9 months ago #124073 by Rees
face to face assessment date. was created by Rees
Hi.
Received a letter today to attend a face to face assessment on 9th September I have been waiting since December 2013. I am going away for 10 days on the 8th September, will I be able to change my appointment. Can some one give me advice please.
Received a letter today to attend a face to face assessment on 9th September I have been waiting since December 2013. I am going away for 10 days on the 8th September, will I be able to change my appointment. Can some one give me advice please.
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- Gordon
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10 years 9 months ago #124074 by Gordon
You should be able to move this appointment but it will count as one of your two appointments so you will have no option but to attend the new one, so you should make sure it is for a date that you and any support you need is available.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic face to face assessment date.
Rees wrote: Hi.
Received a letter today to attend a face to face assessment on 9th September I have been waiting since December 2013. I am going away for 10 days on the 8th September, will I be able to change my appointment. Can some one give me advice please.
You should be able to move this appointment but it will count as one of your two appointments so you will have no option but to attend the new one, so you should make sure it is for a date that you and any support you need is available.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- bro58
10 years 9 months ago - 10 years 9 months ago #124075 by bro58
Replied by bro58 on topic face to face assessment date.
Hi R,
Taking note of Gordon's advice you can contact ATOS regarding this from the link on their webpage.
Under "WCA Customer Service:" to the right of the page :
www.atoshealthcare.com/claimants
I would keep all correspondence regarding this in writing (by e-mail) so that you have a paper trail.
You should be aware that if you divulge that you are "going away" (on holiday), this may be taken into account when you have your assessment.
bro58
Taking note of Gordon's advice you can contact ATOS regarding this from the link on their webpage.
Under "WCA Customer Service:" to the right of the page :
www.atoshealthcare.com/claimants
I would keep all correspondence regarding this in writing (by e-mail) so that you have a paper trail.
You should be aware that if you divulge that you are "going away" (on holiday), this may be taken into account when you have your assessment.
bro58
Last edit: 10 years 9 months ago by bro58.
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- Rees
- Topic Author
10 years 9 months ago #124076 by Rees
Replied by Rees on topic face to face assessment date.
Hi, Thanks for your reply, my wife rung them this evening and was told that they can,t make appointments for more than 4 weeks in advanced because the system won't show them. They told me to ring next week when more dates should be available. When my wife rung back to see if it would be better leaving it until the end of next week she spoke to someone else who told her I had to be seen within 3 weeks as this is the timescale they have been given for me by the DWP which is a bit strange as I have been waiting 9 months.She told my wife to ring everyday to see if there are cancellations.
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- Rees
- Topic Author
10 years 9 months ago #124078 by Rees
Replied by Rees on topic face to face assessment date.
Hi, I haven't told them I am going on holiday, I told them my wife can't book any more days off work in September as she has two hospital appointments of her own which she has and her work will only allow her 2 days a month, I have asked if they can make me an appointment on one of these days or an appointment in October, which she said October was to far away, outside the 3 weeks the DWP allows them.
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- Gordon
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10 years 9 months ago #124079 by Gordon
If the DWP are involved and I stress the "if", then you also need to inform them that you will be going away, claimants should do this anyway, but if they are pushing ATOS to arrange an appointment with you and this cannot be done within the available time then they may start chasing you as to why!
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic face to face assessment date.
Rees wrote: Hi, Thanks for your reply, my wife rung them this evening and was told that they can,t make appointments for more than 4 weeks in advanced because the system won't show them. They told me to ring next week when more dates should be available. When my wife rung back to see if it would be better leaving it until the end of next week she spoke to someone else who told her I had to be seen within 3 weeks as this is the timescale they have been given for me by the DWP which is a bit strange as I have been waiting 9 months.She told my wife to ring everyday to see if there are cancellations.
If the DWP are involved and I stress the "if", then you also need to inform them that you will be going away, claimants should do this anyway, but if they are pushing ATOS to arrange an appointment with you and this cannot be done within the available time then they may start chasing you as to why!
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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