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Still waiting and worried

  • Betty boop
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11 years 4 months ago - 11 years 4 months ago #115458 by Betty boop
Still waiting and worried was created by Betty boop
Hi was wondering if someone could give me advise
I posted my esa 50 form away in march 2013 and to this day still have not heard anything

I was previously in sg awarded
Is there a backlog?
Its reallt stressing me out ,i dont want to phone them incase i trigger them to send another form out
Has anyone else waited this long ,i sent in all my medical backup letters with this form

Thanks
Last edit: 11 years 4 months ago by Gordon.

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11 years 4 months ago #115460 by Gordon
Replied by Gordon on topic Still waiting and worried

Betty boop wrote: Hi was wondering if someone could give me advise
I posted my esa 50 form away in march 2013 and to this day still have not heard anything

I was previously in sg awarded
Is there a backlog?
Its reallt stressing me out ,i dont want to phone them incase i trigger them to send another form out
Has anyone else waited this long ,i sent in all my medical backup letters with this form

Thanks


There are delays in the system and I have heard of other claimants who have waited as long as this, however, the only way that you will know is to ask, doing so should not result in another assessment, as none of the people you will talk to on the phone have the authority to initiate one.

I would start by contacting ATOS

Contact ATOS

Phone: 0800 2888 777 or 0113 230 9175

Email: customer-relations @ atoshealthcare.com (remove the space around the @)

as they will be able to tell you what has happened with regard to your ESA50, if they have returned your file to the DWP then contact the office that normally deal with your claim to find out whether a Decision has been made.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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11 years 4 months ago - 11 years 4 months ago #115462 by leabrook
Replied by leabrook on topic Still waiting and worried
I to am waiting sent my form in 20 days early now been 2 months since the date it should of got there and I have not heard anything.
When I sent my first form in I got a phone call off them within a fortnight.
I know they have got my form via proof of posting,I have also printed off the signature of the person who signed for it via royal mails web site. should I be worried or sit back and wait ?
Last edit: 11 years 4 months ago by .

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11 years 4 months ago - 11 years 4 months ago #115463 by
Replied by on topic Still waiting and worried

leabrook wrote: I to am waiting sent my form in 20 days early now been 2 months since the date it should of got there and I have not heard anything.
When I sent my first form in I got a phone call off them within a fortnight.
I know they have got my form via proof of posting,I have also printed off the signature of the person who signed for it via royal mails web site. should I be worried or sit back and wait ?


Hi l,

In the current scheme of things, 2 months is a relatively short time.

If you are sure that ATOS received the ESA50 by the deadline date, and have proof of this (which it seems you have) the ball is firmly in their court.

You will continue to receive your current rate of benefit until The DWP Decision Maker makes a decision on your assessment.

Of course, as Gordon has suggested, you could contact ATOS for an update, if you wish.

bro58
Last edit: 11 years 4 months ago by .

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  • Betty boop
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11 years 4 months ago #115475 by Betty boop
Replied by Betty boop on topic Still waiting and worried
Thanks bro58 x

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